FAQ’s

Orders & Shipping

Q: How do I place an order?
Simply browse our online store, add desired items to your cart, and proceed to checkout.

Q: What payment methods do you accept?
We accept:

• Major credit/debit cards.
• PayPal.
• Bank transfers.

Q: Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times vary based on destination.

Q: How can I track my order?
Once your order is dispatched, you'll receive a tracking number via email to monitor your shipment's progress.

Returns & Exchanges

Q: What is your return policy?
We accept returns within 14 days of delivery, provided items are unused and in their original packaging. Customized or personalized items are non-returnable.

Q: How do I initiate a return or exchange?
Contact our customer service team with your order number and reason for return. They'll guide you through the process.

Q: Are there any return fees?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Additional Information

Q: Can I purchase a gift card?
Yes, we offer digital gift cards in various denominations. They're perfect for any occasion.

Q: How can I contact customer service?
You can reach us via email at bydaydot@outlook.com please allow 24 hours for response excluding weekends.